![]() | ![]() |
| Sign In | Register | Guest Services |
|
|
|
|
|
Call Us Toll Free 1-888-203-8462 |
|
| Customer Service |
| Contact Us |
| Frequently Asked Questions |
| Your Privacy |
| Online Security |
| Shipping and Delivery |
| Returning Merchandise |
| Your Privacy |
| As a Guest at GivingGallery.com , we believe that understanding what our customers want for products, services and information is an important part of building an interesting and useful online environment. We've designed our site with this belief in mind, and we've created this privacy statement so that you have easy access to information about our privacy practice. |
| About our Privacy Practices |
| At GivingGallery.com, our goals are simple. These include providing unique gift giving solutions and exceptional customer service. In addition, we strive to provide an experience that is unique to the capabilities of the World Wide Web. Part of achieving these goals involves working with information that helps us understand what customers want when they visit GivingGallery.com. We analyze customer information in aggregate - that is, we collect information about thousands of site visits and analyze it as a whole. This information, centered around how customers navigate through the site and place orders, is in the form of "clickstream data" and/or data gathered via pixel tags. In this kind of study, we look for trends among many visitors to GivingGallery.com rather than analyze information about any individual customer. The result is an experience at GivingGallery.com that we hope fits your needs - so that you find more what you are looking for and that you receive more of what you want from us. |
| What does Giving Gallery do with the information I provide them? |
| In several areas of GivingGallery.com, we ask you to provide information by filling out and submitting an online form. Following is a list of the information we request, arranged by site location, and details on how we use this information. Checkout. We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses. My Account /Address Book. When you create an account at GivingGallery.com, we ask for your name, address, phone number, email address, and a user name and password. After setting up your account, you have the option of creating a personal Address Book to save shipping addresses. We use this information to fulfill your orders and to enable time-saving features at the checkout. If you send a Giving Gallery gift to someone in your Address Book, we may contact them by postal mail about our products and services, but we never share their name or address with other companies. We do not share or sell email addresses. Email to GivingGallery.com. We ask for your name and email address, and for information to help us answer your question. If you have provided your email address to us by sending us an email message, we may follow up on your question via email, but we will not send you email for marketing purposes. We do not share or sell email addresses. |
| What are Cookies, and how does Giving Gallery use them? |
| Cookies are small bits of text that your Web browser software stores on your computer when you visit some Web sites. Giving Gallery uses cookies to help make it easier for you to use our site and to help us customize your experience so that we can provide you with the information you need - when and where you need it. Name, address and other personal details are not stored within these cookies. The cookies simply hold the "key" that, once interpreted by our site, is associated with this information.
Following are details on how we use cookies in specific areas of GivingGallery.com. o Personalizing your experience. If you've created an account at GivingGallery.com or if you've ordered online from us before, a cookie allows us to greet you on our home page using the first name you provided to us previously. It also allows us to provide you with information we think you may be interested in based on items you've previously purchased from Giving Gallery or browsed on GivingGallery.com. o Site browsing and searches. We use cookies to better understand which parts of our site are receiving traffic and which products are requested in site searches. This information assists us in our efforts to refine our site, as well as efforts to improve and customize the shopping experience for individual customers. o Shopping and checkout. We use a cookie to improve the ease of shopping at GivingGallery.com and to better understand how customers use our site. The cookie is used to "remember" which items you've placed in your Shopping Cart as you move about the site. If you've signed in after creating an account at GivingGallery.com, the cookie enables you to use your Address Book and Express Checkout. The cookie also helps us to understand how our customers navigate through and use GivingGallery.com, enabling us to measure the site's ease of use and marketing effectiveness and to better target our communications to you. o Promotions linking to GivingGallery.com. If you click on a link to GivingGallery.com from a Giving Gallery Email Newsletter or a promotional link on another site, we use a cookie to help measure the success of that particular marketing effort. In this way we can better understand how to reach customers with the information they want about Giving Gallery. Because we rely on cookies to make the shopping experience easier and more tailored to your needs, your browser must be set to accept cookies before you can place an order at GivingGallery.com. |
| Is my email address kept private? |
| Yes, your information is kept private!
At Giving Gallery, we are committed to ensuring your privacy as a customer. You can be confident that Giving Gallery does not sell or share email addresses, or any other information about our online customers, with third parties. |
| How does Giving Gallery use email? |
| After you place an order at GivingGallery.com, you will receive an email confirmation and a second email indicating the shipping status of your order.
We send the Giving Gallery Email Newsletter, our email update on sales and products, to subscribers and occasionally to other customers who we think might be interested in receiving this information. Unsubscribe instructions are included in each edition of the email. If you provide your email address only in email to GivingGallery.com, we may send you email to follow up on your inquiry, but we will not use the address for marketing purposes. We do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive. |
| What are the Privacy Policies of the sites in the Galleria? |
| Giving Gallery's Galleria provides links to other sites we think you will enjoy. These sites operate independently of Giving Gallery and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit. |
| How often does Giving Gallery update their Privacy Practices? |
| We are always looking for ways to improve our site's features and services - and to improve the way we communicate our information practices. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on privacy practices at GivingGallery.com. |
| Questions or comments? Please contact us. |
| For questions, comments or assistance with any privacy-related issues, we invite you to contact us. Our Guest Services agents are always happy to help. |
| Customer Service | Help | Privacy and Security | Shipping | Returns | Shop From Canada |
|