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| About Security |
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Giving Gallery understands your concerns regarding Internet security. The Giving Gallery secure software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. The Internet is as secure as using your credit card in a store or over the phone. 
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| How does the secure server work? |
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1. Starting Your Order Every purchase at GivingGallery.com is secure. Clicking the Checkout button on the Shopping Bag page is all it takes to get started. The security features are automatic; you don't need to do anything special to invoke them. All data submitted via the checkout form is encrypted using SSL (Secure Sockets Layer) encryption. 2. Making a Positive ID Once you've clicked the Checkout button, your browser looks for a digital certificate to confirm that it is communicating with GivingGallery.com. Once a positive ID is made, your order continues. We use VeriSign software to enable the use of digital certificates. For your security, the verification process happens in the background every time you place an order on our site. 3. Entering "Secure Mode" At this point, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format. We are ready to ask you for your credit card information. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server. Our site makes use of the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to provide the highest level of security available. 4. Your Order Is Complete. What Happens Next? Security measures continue even after you've placed your order, as we process your order in a highly secure computing environment. All communications during this process are encrypted again using SSL. No credit card numbers are ever sent via e-mail, due to the fact that e-mail is not secure.
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| How can I tell if I'm in Secure Mode? |
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The most popular Web browsers, Internet Explorer and Netscape Communicator (aka Navigator), use clear visual symbols to let you know whether or not they are in secure mode. The symbols are displayed either at the bottom left or bottom right of your browser window. You can refer to the following chart to see which symbols are used with your browser. Browser Standard (Non-Secure) Symbol Secure Symbol Internet Explorer None Netscape Another indication that a browser is in secure mode can be found in the Web site address that your browser displays. The address will begin "http://" in standard, non-secure mode and "https://" in secure mode. The "s" stands for "secure." Tip: Continuing to Browse Once your order is complete, it's perfectly safe for you to continue to browse our site in standard mode. In fact, once you exit the ordering process, your browser will automatically revert to this slightly faster mode of communication.
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| What If I Make a Purchase with a Browser That Doesn't Support Security? |
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You can't. Because we don't want you ever to have to worry about ordering from our site without a secure connection, we've designed our system so that it will process orders only with browsers that support secure mode. Please note that the latest versions of Netscape's and Microsoft's browsers have security features, and both are free for downloading. Visit either company's Web site for details.
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| What Happens if I Forget My Password? |
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In the event you forget your account password, follow these simple instructions. 1. Proceed to "My Account." 2. Click on the "Click here is you have forgotten your password" hyperlink. 3. Enter your email address and click "Submit". 4. Your password will be sent to your email address for security.
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| For More Information |
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We at Giving Gallery work hard to bring you a secure online ordering environment. We hope you'll contact us with your questions, comments or concerns.
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